In a highly digitized world, brands are more vulnerable than ever. Reputations that took years to build, can be dampened in minutes, due to the mismanagement of crisis situations. Whilst crisis situations can erupt at any moment, due to internal or external factors, the key element is how a company and its team respond.
The scope of crisis management services include:
– Organizational crisis and contingency management communication
– Crisis team development
– Team assessment
– Crisis and scenario planning
– Team media training and team leadership and coaching training response techniques and strategy
– Media strategy, drafting communication materials, talking points
– Crisis Communications toolkit
– Media monitoring
– Daily news briefs
– Bi-weekly news roundup